Archive for the Custom Design Benefits Category

@CinciEnquirer photo shoot Julie Mueller http://www.CustomDesignBenefits.com creator of TrueCost, named “2013 Professional Women to Watch.” Sunday Business Section (print), online at www.Cincinnati.com and in The New Cincinnati Enquirer (3.17.13). Thx, @CinciEnquirer! Thx, @CliffPeale!

Posted in Custom Design Benefits with tags , , , , , , , , on 03/22/2013 by @CincinnatiPR
Julie Mueller, President of http://www.CustomDesignBenefits.com in Cincinnati and co-creator of TrueCost, named 2013 Professional Women to Watch by The Cincinnati Enquirer - 3.17.13

Julie Mueller, President of http://www.CustomDesignBenefits.com in Cincinnati and co-creator of TrueCost, named 2013 Professional Women to Watch by The Cincinnati Enquirer – 3.17.13 – http://news.cincinnati.com/section/NEWS1005/Women-to-Watch/

Congrats to Julie Mueller, President of Custom Design Benefits [http://www.CustomDesignBenefits.com], named one of the “2013 Professional Women to Watch” by The Cincinnati Enquirer in last Sunday’s paper (March 17, 2013).

Here’s a link to the section: http://news.cincinnati.com/section/NEWS1005/Women-to-Watch/.

Julie and her partner at [http://www.CustomDesignBenefits.com], CEO Steve Chapel, are the creators of TrueCost, which:

– enhances health care benefits to average American families;

– eliminates all PPO networks;

– eliminates deductibles/co-insurance; and

– reimburses all providers based on a reasonable and appropriate basis.

Julie and TrueCost were recently featured on the front page of The Enquirer and in The USA Today: https://andyhemmer.wordpress.com/2013/01/23/truecost-on-page-one-cincinnati-enquirer-today-innovation-in-health-care-cost-control-from-julie-mueller-steve-chapel-and-the-whole-custom-design-benefits-crew-thx-cliffpeale/

The Cincinnati Enquirer’s coverage of the “2013 “Professional Women to Watch” included a video of Julie at Custom Design Benefits headquarters, 5589 Cheviot Road in Cincinnati, Ohio, 45247. Here’s Julie’s section: http://news.cincinnati.com/article/20130317/NEWS10/303170017/Julie-Mueller?gcheck=1&nclick_check=1

For more information about TrueCost and {http://www.CustomDesignBenefits.com}, please call (800) 598-2929, visit www.CustomDesignBenefits.com or send Julie an e-mail at jmueller@customdesignbenefits.com.

For media inquiries regarding TrueCost and Custom Design Benefits, please contact Mr. Andy Hemmer, TheWritingFiend@Large and President of AndyHemmer.com PR at (513) 604-5428 or andy@andyhemmer.com.

‘Firm Is Changing Health Care’ ~ Cincinnati Enquirer Op-Ed Column by Julie Mueller, President and owner of Custom Design Benefits, Cincinnati creator of TrueCost. Original story on Page 1 Cincinnati Enquirer, also in USA Today.

Posted in Custom Design Benefits with tags , , , , on 02/06/2013 by @CincinnatiPR

Online version, ‘Firm is Changing Health Care,’ Op/Ed Page, Cincinnati Enquirer

Original 1.23.13 story on TrueCost, by Custom Design Benefits, in The USA Today

Original 1.23.13 story on TrueCost, by Custom Design Benefits, on Page One, Cincinnati Enquirer

Firm is Changing Health Care - Julie Mueller Custom Design Benefits Letter to the Editor in Cincinnati Enquirer - 2.4.13

In her own words:

As the creators of the TrueCost plan featured on Jan. 23 (“Insurance plan pits hospitals vs. employers”), we wish to thank you and your reporter, Cliff Peale, for your coverage of TrueCost, our innovative solution for self-funded employers (as small as 50 employees) who need to stabilize or reduce out-of-control health care costs. I would, however, like to emphasize several points not fully explored.

The concept of TrueCost is not a “fad” as labeled in the article. It has been adopted in multiple markets across the U.S. for more than a decade and with great success. At CDB, we are known for providing cost-containment solutions to employers with high-touch customer service. We are proud of our newest solution, TrueCost, which enhances benefits to average American families, eliminates all PPO networks, eliminates deductibles/co-insurance and reimburses all providers based on a reasonable and appropriate basis.

Employers who adopt TrueCost do not seek or apply “discounts” off of charges, rather the intent is to implement a clear-cut reimbursement methodology, reflecting the true cost of care provided, and reimburses hospitals and physicians in a manner that is fair, reasonable, appropriate and transparent.

Medicare has a widely accepted process and reimbursement methodology based on an individual hospital’s self-reported costs (plus a reasonable profit). TrueCost reimburses 40 percent over Medicare rates which address the hospitals who say Medicare reimbursement is not enough.

We realize you can’t introduce a major paradigm shift to an enormous industry without suffering the slings and arrows. While some hospitals have embraced this approach, others are pushing back, as mentioned in the story. Many have been receiving tremendous pressure from large insurance companies to stop the acceptance of TrueCost, which would put their PPO networks at a disadvantage.

In response to the threat of “balance billing,”  hospitals are already balance-billing patients for the high deductibles the insurance industry has adopted, which many fully insured employers have also been forced to offer. These plans do not provide any support for members and place a tremendous burden on the average family. Our firm has worked hard to develop a strong member-support process, and employers are standing by employees and families.

If we want to bring cost under control, a paradigm shift in how we spend our health-care dollars needs to take place in this country. There has to be transparency, so the cost of health care is known prior to the service. What else do you purchase without knowing the cost? TrueCost will lead to real competition, better health care and ultimately lower costs.

Julie Mueller

President, Custom Design Benefits Inc.

5589 Cheviot Road

Cincinnati, OH 45227

(800) 598-2929

www.CustomDesignBenefits.com

TrueCost in The USA Today, on Page One in The Cincinnati Enquirer today: Innovation in Health Care Cost Control from Julie Mueller, Steve Chapel and the whole Custom Design Benefits crew. Thx, @CliffPeale!

Posted in Custom Design Benefits with tags , , , , , , , , , , , on 01/23/2013 by @CincinnatiPR
TrueCost, Custom Design Benefits on Page 1, Cincinnati Enquirer - 1.23.13.

TrueCost, Custom Design Benefits on Page 1, Cincinnati Enquirer – 1.23.13.

Page 6, Cincinnati Enquirer today: TrueCost, by Custom Design Benefits.

Page 6, Cincinnati Enquirer today: TrueCost, by Custom Design Benefits.

Official Press Release from Custom Design Benefits – For Immediate Release: Official TrueCost Press Release – Innovation in health care cost control, from Custom Design Benefits, on Page One of The Cincinnati Enquirer today – 1.23.13

…. and here’s your link to The Enquirer story today, courtesy Custom Design Benefits

….. and here’s your link to the story in The USA Today ….

TrueCost PDF Brochure, Shorty: TrueCost from Custom Design Benefits – 1 page brochure

TrueCost PDF Brochure, Long Form: TrueCost from Custom Design Benefits – 14-pg brochure

Page One News - Julie Mueller Custom Design Benefits in Cincinnati Enquirer - 1.23.13 - PR by Andy Hemmer

President Julie Mueller and the http://www.CustomDesignBenefits.com team.

TrueCost:

Innovation in Health Care Cost Control

Cincy companies seize control over health-care costs, using Medicare + 40% Reimbursement, courtesy of Custom Design Benefits

No escalating health care costs. No deductibles. No co-insurance. No networks, nor PPOs.

Just common sense and cost control.

New to Cincinnati market, the TrueCost concept has been successfully used nationwide.

Custom Design Benefits offering plan, administration, patient advocacy services.

[CINCINNATI, Ohio ~ January 23, 2013] Having spent innumerable years with the knife of out-of-control, spiraling health care costs at their throat, Cincinnati employers and their employees have finally found a way to breathe easier, more freely, and without the perennial roller coaster of lethal, runaway health care prices.

The solution is TrueCost from Custom Design Benefits, a self-funded plan built upon Medicare plus 40 percent payment formula, gaining steam with private companies and public payrolls alike.

For businesses, the cost of health care has evolved from a difficult, oft-misunderstood, unavoidable issue, to an uncontrollable cost of doing business,” said Julie Mueller, president of Custom Design Benefits (www.CustomDesignBenefits.com), a Cincinnati-based third-party administrator.

We launched this product, TrueCost, with no networks, no deductibles, and no co-insurance (employees pay flat dollar co-pays), based on tangible, certified Medicare pricing.”

In essence, TrueCost offers corporate America a revolutionary payment structure, in which reimbursement rates are based on Medicare pricing, plus a 40 percent provider bonus.

It is the simplest of consumer-driven plans, in which employees are free to select any provider they choose.

Custom Design Benefits and Julie Mueller on Page One in The Cincinnati Enquirer today - 1.23.13 - PR by Andy Hemmer

Front-Page News today [1.23.13]: visit http://www.CustomDesignBenefits.com!

Employers can be confident they are paying a consistent, fair amount, regardless of which provider their employees choose, and providers know what they are going to be paid.

Custom Design Benefits (CDB) is the author and administrator of TrueCost, unveiled last year and growing in popularity with private enterprises such as the 325-employee group ILSCO and the 250-employee group Home City Ice in Cincinnati, as well as the publicly-funded Mason City Schools and its 1,400 employees.

TrueCost has been embraced by many employers and CDB clients since its rollout last year, one of whom will save at least $1 million annually.

TrueCost: Serving the Cincinnati Community’s Best Interests

One of the key reasons for our decision to change to TrueCost is that we are a tax-supported public school district facing significant financial challenges, due to a stagnant economy and its impact on our families and our revenues. We have been reducing our staff and costs for many years, and we believe that we provide an excellent service to our community at a reasonable cost,” said Richard Gardner, Treasurer of Mason City Schools.

At some point, additional reductions are going to impact our students,” Gardner continued.

Health care is a major part of our costs that we have found very difficult to understand and control. We have made many changes over the years, in our pursuit of reasonable coverage at a reasonable cost, including HMOs, PPOs and, more recently, moving to a self-insured, consumer-driven, high-deductible plan,” Gardner said.

“I believe that our health plan members understand a whole lot more about the huge variances of costs between different providers, for basically the same service, and are making better informed decisions that are having an impact on our costs,” Gardner said.

I think all of us have become more knowledgeable about health care – and we need to be, in order to better control this significant part of our cost. During this learning process, we found that a number of hospitals, which receive special non-profit status from our government, are charging us prices that are an unbelievable multiple of their actual cost,” Gardner said.

“The current method of relying on health care networks to negotiate our prices, without consideration of the actual costs, is just not working, and it’s not in our community’s best interest for us to continue paying for health care in this way,” Gardner said.

Julie Mueller, President of Custom Design Benefits - on Page One of The Cincinnati Enquirer today - 1.23.13 - PR by Andy Hemmer

http://www.CustomDesignBenefits.com President Julie Mueller

  Gardner is gatekeeper for the health care program catering to 1,400 employees, and a total of more than 2,700 people, counting spouses and children, at Mason City Schools.

What TrueCost does is provide health care providers with a consistent, reasonable payment based on a reasonable percentage over their documented costs. This permits us to better understand and control our health care plan costs while offering a reasonable, cost-based payment to providers, at a justifiable cost to our staff and taxpayers,” Gardner said.

I want to emphasize the words ‘reasonable’ and ‘justifiable.’ ”

Besides “reasonable,” the TrueCost plan is also “consistent, defensible, fair, rational and transparent,” according to Andrew Quinn, president of ILSCO Corp., one of the local area companies that have implemented the TrueCost plan.

ILSCO, founded in 1894 as the Incandescent Light & Stove Company, employs 325 in the Cincinnati area.

With more than a century of experience, (our) company does not haphazardly rush into anything,” said Quinn, who explored multiple options before choosing CDB and TrueCost.

Providing strong benefits to our employees has always been a focus, a goal, of ours. We have to keep good people. But the truth is, as we look at the way costs are increasing in health care, and the way the Affordable Health Care Act is written, TrueCost is our only option, and thankfully it is available in our market,” Quinn added.

The standard PPO plans had no options with regards to cost increases or risk. When looking at our healthcare plan each year, the general response we received was, ‘That’s just the way it is.’ And that’s just not acceptable for us,Quinn said.

Out-of-control, rising health care costs do not seem to be going away. The Affordable Health Care Act isn’t going away. We’re trying to do is something proactive about the situation, and not just whine. It seems that Medicare plus 40 percent, reimbursing hospitals based on their costs, as reported to the Federal government, with a reasonable profit margin, is fair to the provider and the employees,” Quinn said.

It also encourages a level of consumerism that is significantly beyond anything we have seen.”

The brokers, insurance companies and the PPOs should be about trying to find solutions. What we have found is our previous broker and TPA did not offer any innovative solutions.  It was not until we changed brokers to Hylant that we started to hear any new ideas. True Cost, from Custom Design Benefits, was by far the best option out there,” Quinn said.

When I tell other business leaders about TrueCost, they’re eager to hear more about it.”

5589 Cheviot Road, Cincinnati OH 45247 - (800) 598-2929

5589 Cheviot Road, Cincinnati OH 45247 – (800) 598-2929

Voice of Independence: The Brokers Speak

Matt Larmann, president of Larmann Financial in Cincinnati, is a financial expert, as well as a broker of health care plans.

Larmann is the first of a new breed of brokers to embrace the TrueCost plan, and sell it, earning his status as the most prolific TrueCost sales rep.

He’s also been in the health care business for almost 30 years.

I’ve been through the whole evolution of things, from before there were PPO plans, to when HMOs were just gaining a foothold, through the managed-care process, and there’s never been anything like TrueCost that helps to control medical costs,” Larmann said.

For my clients, closely-held and family businesses, it’s very troublesome and frustrating that the No. 1 expense you cannot budget, year-in and year-out, is health care. Medical charges are like flying on Delta. There are a whole lot of people, and we’re all on the same flight, taking off and landing at the same time, but everybody is paying a different price,Larmann added.

The current system is not working. It’s failing everybody. It’s failing the clients, the employers, the employees, while the hospitals and the insurance companies profit from it,” Larmann said.

TrueCost, to me, makes perfect sense, because if Medicare is paying the lowest possible price out there (excluding Medicaid), and providers can get that, plus 40 percent and get paid fast, why wouldn’t you be willing to take that?Larmann queried.

It’s an extremely progressive plan that offers employers a unique alternative to managing, and controlling, their benefit costs,” said Susan Walker, vice president of insurance broker Hylant Group in Cincinnati.

The really helpful part about TrueCost is I’m able, and my clients are able, to provide predictable claims data for customers with existing claim information. On a scale of 1-10 for innovation, I’d give Custom Design Benefits and TrueCost a 10. It’s simply a much more aggressive, proactive approach to providing pricing details, future pricing, for budgeting purposes on an annual basis,” Walker said.

This has been done in other parts of the country for over 10 years, with great success,” adds CDB’s Mueller.

Since it’s new to Cincinnati, it’s  very cutting-edge. We are known for providing cost-containment solutions to employers with high-touch customer service, and we are proud  of our reputation and our newest solution, TrueCost. Medicare has a process, and a reimbursement methodology, that’s reasonable and fair and accepted far and wide. And we’re paying 40 percent over that,” Mueller said.

Custom Design Benefits in Cincinnati Enquirer Sunday Edition - 1.11.09 - PR by Andy Hemmer

Sunday Enquirer: 1.11.09

Our firm has worked hard to develop a sophisticated, member-support process. TrueCost members have access to patient advocates ready to help them through this new process, and are also available to help educate the doctors and hospitals,” said Mueller.

“If this isn’t fair and reasonable, we’re open to discussion. We realize you can’t introduce a major paradigm shift, to an enormous industry, without suffering the slings and arrows. While some hospitals have embraced this approach, others are pushing back and that’s okay. Employers have been pushed to the wall. With TrueCost, the business community has a tool with which to push back,” Mueller said.

A paradigm shift in how we spend our healthcare dollars needs to take place in this country, if we want to bring costs under control. There has to be transparency, so the cost of health care is known prior to the service. What else do you purchase without knowing the cost first? TrueCost will lead to real competition, better health care and ultimately lower costs,” added Steve Chapel, CEO of Custom Design Benefits.

Custom Design Benefits is located at 5589 Cheviot Road, Cincinnati, Ohio, 45247. For more information about TrueCost and Custom Design Benefits, please visit www.CustomDesignBenefits.com, call (800) 598-2929 or send Julie an e-mail at jmueller@customdesignbenefits.com.

For media inquiries regarding the TrueCost plan from Custom Design Benefits, please contact Mr. Andy Hemmer, aka TheWritingFiend@Large, president of AndyHemmer.com PR at (513) 604-5428 or andy@andyhemmer.com.

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PAGE ONE OF THE OFFICIAL TRUECOST PRESS RELEASE FROM CUSTOM DESIGN BENEFITS:

TrueCost from Custom Design Benefits - Press Release, Page One

TrueCost from Custom Design Benefits – Press Release, Page One

PAGE TWO OF THE OFFICIAL TRUECOST PRESS RELEASE FROM CUSTOM DESIGN BENEFITS:

TrueCost from Custom Design Benefits - Press Release, Page Two

TrueCost from Custom Design Benefits – Press Release, Page Two

PAGE THREE OF THE OFFICIAL TRUECOST PRESS RELEASE FROM CUSTOM DESIGN BENEFITS:

TrueCost from Custom Design Benefits ~ Press Release, Page Three

TrueCost from Custom Design Benefits ~ Press Release, Page Three

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